Your Safety Is
Our Foundation
Strategic housing requires complete information.
Here's how we verify everyone and keep you safe.
Verified by TransparencyNine Layers of Verification
From county records to ongoing monitoring, we verify what matters most.
Identity Verification
Every user confirms their identity. Real people, real accountability:
- Email verification
- Phone verification via SMS
- Government ID verification
Unlike credit scores, you control what you verify and share.
Property Verification
Property ownership verification through county assessor records:
- Legal ownership verification
- Property details match public records
- Zoning compliance for rental use
Photo Verification
- Live selfie with liveness detection
- Compared against uploaded ID
- Prevents fake accounts
- Re-verification every 12 months
Government ID Verification
- Driver's license or passport
- Verified through secure service
- Information encrypted
- Not shared with other users
Background Screening
Verified by Transparency
- Criminal history
- Eviction history
- Sex offender registry
- Credit check (optional add-on)
Tenants choose what to share with landlords
License Verification
If your property requires licenses, we verify:
- Short-term rental (STR) permits
- Business licenses
- Rental property licenses
- Occupancy permits
- All jurisdiction-specific requirements
Address History Verification
You provide previous addresses. We verify through:
- Reference checks with past landlords
- Public records where available
- Cross-reference with background check
- Consistent information across sources
The more addresses you verify, the higher your score.
Payment Verification
When you pay rent through Rookd:
- Every on-time payment tracked
- Payment history visible to future landlords
- Builds your Rookd Score
- Portable to next rental
- Powered by Stripe (secure)
Review System
Bidirectional accountability
Tenants Review:
- • Landlord responsiveness
- • Property condition vs. listing
- • Maintenance speed
- • Fairness and professionalism
- • Would rent again?
Landlords Review:
- • Payment reliability
- • Property care
- • Communication
- • Lease term adherence
- • Would rent to again?
Roommates Review Each Other:
- • Cleanliness and respect
- • Communication and compatibility
- • Shared space management
- • Conflict resolution
- • Would live together again?
All reviews verified by our moderation team. Fake reviews removed. Serial bad actors banned.
Human Moderation
Our Trust & Safety team (real humans) reviews:
- All reported listings
- All reported users
- Suspicious activity patterns
- Review authenticity
- Fair housing violations
Response time: Within 24 hours for all reports.
What We Don't Share
Your privacy matters
We never share:
Data is encrypted at rest and in transit.
Ongoing Verification
Trust isn't one-and-done. Strategic trust requires strategic verification.
Photo Verification
Annually
Address Verification
Each move
Payment Verification
Ongoing
Review Verification
Each lease
License Verification
Annually
Background Checks
As needed
Ready to Get Verified?
Start building trust and unlock better housing opportunities.